| |
| BEFORE PLACING AN ORDER : |
| · Am I able to purchase online? |
| · Do you supply samples? |
| · When will my credit card be charged? |
| · Will you pass on my or sell my personal information? |
| · How secure are your online transactions? |
| · What type of product warranty do you have? |
| · Do you have a showroom? |
| · What forms of payment do you accept? |
| · How accurate are the colour samples that are shown on the Website? |
| · Lowest price guarantee |
| |
| CARE : |
| · Care, Cleaning and Maintenance? |
| |
| FEATURES EXPLAINED : |
| · Cord tilt mechanism |
| · Superior craftsmanship |
| · Self-locking cord mechanism |
| · Colour co-ordinated cords & tassles |
| · Pelmet |
| · Pelmet return ends |
| |
|
FREIGHT/DELIVERY : |
| · Do you charge for delivery? |
| · Where do you deliver? |
| · What courier company do you use? |
| |
| HARDWARE : |
| · Cord safety cleat |
| · Venetian blind brackets |
| · Venetian blind hold down clips |
| · Pelmet installation clip |
| · Pelmet return clip |
| · Installation screws & fasteners |
| · Headbox |
| · Bottom rail - Venetian blind |
| |
| INSTALLATION : |
| · Will i be able to install these blinds myself? |
| · Do you supply all the necessary hardware? |
| · Do you supply installation screws? |
| · What equipment will i require? |
| · What if my blind does not fit, what should i do? |
| · Installation instructions? |
| |
| MEASURING: |
| · How do i measure my windows accurately? |
| · What is a reveal (inside) fit? |
| · What is a face (outside) fit? |
| · How do i measure a sliding patio door? |
| · What is the minimum window sill depth for a reveal (inside) fit? |
| · My window/door is wider than 2400mm and i want to buy a ready made blind. what do i do? |
| · Am i able to use the window measurements from my house plans? |
| |
| ORDERING: |
| · When will i receive confirmation of my order? |
| · Am i able to change or cancel my order? |
| · How long will it take to receive my order? |
| · Will you let me know when my order has been despatched? |
| |
| READY MADE BLINDS : |
| · Are all ready made blinds the same? |
| · What is a ready made blind? |
| · What is resizing? |
| · What is the cost incurred for resizing? |
| |
| TIMBER BLINDS: WHY ARE THEY SO POPULAR? : |
| · Timber blinds overview |
| |
| WHAT IS? : |
| · Basswood timber and why use basswood for timber blinds? |
| · Bamboo and ready made blinds? |
| · Ecowood Venetian Blinds? |
| · What is western red cedar and why is it used for the manufacturing of blinds? |
| · Lacquer? |
| · Polyester? |
| · Teflon? |
| |
| W |
| · Y |
| |
| Am I able to purchase online? |
Back to top |
Yes. Please click here |
| |
| Do you supply samples? |
Back to top |
Once you have placed your selection with Blinds-Australia they will be despatched via Australia Post the next business day.
Sample purchases will be fully refunded once your order is placed. Samples: $2.00 each (including postage and handling) |
| |
| When will my credit card be charged? |
Back to top |
| Your credit card is automatically charged when your order is submitted |
| |
| Will you pass on my or sell my personal information? |
Back to top |
| Your privacy is respected and all personal information provided by you will remain confidential. |
| |
| How secure are your online transactions? |
Back to top |
This is the number one question of concern for customers shopping on the Internet. We use technology that ensures your personal and payment information is kept confidential and secure. When you place an order, your information is processed through our secure server..
We have been in business since 1991. A Company can only grow and prosper if it satisfies its customers. If you ever have a concern about us, or our dependability, we want to know about it. Our future depends on our reputation. |
| |
| What type of product warranty do you have? |
Back to top |
| Have peace of mind with the fact that your Blinds come with a 24 month warranty on all material and parts. (Ready Made 25mm Aluminium come with a 12 month warranty). |
| |
| Do you have a showroom? |
Back to top |
| GOODS BY DELIVERY ONLY: Goods by delivery only direct from the factory. We have no retail outlets. |
| |
| What forms of payment do you accept? |
Back to top |
| We accept Visa, Mastercard, Bankcard and Direct Deposit. |
| |
| How accurate are the colour samples that are shown on the Website? |
Back to top |
Although we do our best to make sure that the colours printed on our website are accurate, actual colours will vary. In addition, subtle colour differences and textures may not be fully appreciated on some systems due to differences in monitors and/or display cards.
You need to be sure that you can live with any colour variations that are possible from our scanning of the actual samples. If an exact colour match is required, then please request a sample before placing your order. Once you receive your sample, keep in mind that all samples may still have minimal colour variations as stated by the manufacturers.
In addition to the above considerations regarding colour, we'd like to suggest that you order all of your blinds of a given colour at one time. There are sometimes slight variations between dye lots. |
| |
| Lowest price guarantee |
Back to top |
At Blinds-Australia we promise to bring you the lowest possible prices on window furnishing products.
Blinds-Australia offer a low price guarantee on all products. If you happen to find a lower price on the same product, Blinds-Australia would like the opportunity to beat that price.
Please send your quote from another supplier to quote@Blinds-Australia.com.au. Your e-mail will take high priority and we will respond immediately. |
| |
| Care, Cleaning and Maintenance? |
Back to top |
| Refer to General Tips for care, cleaning and maintenance. |
| |
| Cord tilt mechanism |
Back to top |
Operates on a cord pulley system allowing up to 180 degrees rotation of the slats.
|
| |
| Superior craftsmanship |
Back to top |
| Refers to skill in producing expertly finished products; fine workmanship |
| |
| Self-locking cord mechanism |
Back to top |
This component enables the blind to be raised or lowered and locked into any position.
|
| |
| Colour co-ordinated cords & tassles |
Back to top |
| Colour co-ordinated means similar colours that best co-ordinates with the product's slat/fabric colour. |
| |
| Pelmet |
Back to top |
This term is used to describe the decorative wood or vinyl pelmet which hides the headbox of a blind.
|
| |
| Pelmet return ends |
Back to top |
The two "side" pieces of a Pelmet that connect to the front (main) part of the Pelmet.
Pelmet returns are only used on outside mounts.
|
| |
| Do you charge for delivery? |
Back to top |
| Delivery charges: $10.00 per blind (minimum freight charge $35.00) |
| |
| Where do you deliver? |
Back to top |
| Australia Wide. |
| What courier company do you use? |
Back to top |
TNT Australia..... Ph 131150
website: www.TNT.com.au
TNT Express is one of the world's leading providers of business-to-business express delivery services. |
| |
| Cord safety cleat |
Back to top |
A metal or plastic hook placed at the side of the window to hold the cords of a blind.
|
| |
| Venetian blind brackets |
Back to top |
Standard brackets for horizontal blinds with a hinged front for easy installation and removal.
|
| |
| Venetian blind hold down clips |
Back to top |
Hold Down Clips prevent blinds from swaying. They are recommended for windows subject to wind exposure.
|
| |
| Pelmet installation clip |
Back to top |
The Pelmet Clip is used to attach the Pelmet to the headrail of the Venetian Blind.
|
| |
| Pelmet return clip |
Back to top |
Pelmet Return Clips attach the Return Ends to the Pelmet. (Pelmet Returns are only used on Face Fit mounts.)
|
| |
| Installation screws & fasteners |
Back to top |
Fasteners with a tapered threaded shank and a slotted head.
|
| |
| Headbox |
Back to top |
| The hardware at the top of the blind where the tracks and other mechanical parts are located. |
| |
| Bottom rail - Venetian blind |
Back to top |
| The Bottom Rail secures the ladders and cords to the bottom of the blind. |
| |
| Will i be able to install these blinds myself? |
Back to top |
| All of the products are easily installed. Installation instructions included with your blinds are easy to read. |
| |
| Do you supply all the necessary hardware? |
Back to top |
| All of the necessary hardware are included with your blinds. |
| |
| Do you supply installation screws? |
Back to top |
| Yes. However, there are many different types of mounting surfaces into which the blinds could be attached, such as concrete, wood, plaster, steel, etc. The screws provided are predominantly for wood. |
| |
| What equipment will i require? |
Back to top |
 Pencil (To mark the placement of the mounting screws)
 Battery/Electric Drill
 Phillips Head Screwdriver
 Tape measure
 Ladder |
| |
| What if my blind does not fit, what should i do? |
Back to top |
| Double check the measurements to see if they correspond to the original measurements supplied to us. If you are still having difficulty then please contact us and we will discuss your individual needs. |
| |
| Installation instructions? |
Back to top |
| A comprehensive guide to the installation of the blinds purchased. |
| |
| How do i measure my windows accurately? |
Back to top |
| Measuring your windows is extremely easy and you will find explicit instructions in the Measuring Guide. |
| |
| What is a reveal (inside) fit? |
Back to top |
The blind will be fitted inside the window opening so that the headrail is not protruding out of the window opening at all. See specific product pages under Specifications for exact depth requirements needed to fit the blind inside the window frame.
|
| |
| What is a face (outside) fit? |
Back to top |
A face fit refers to fitting the blind on the architrave around the window whereby the window is fully covered. Refer to the
|
| |
| How do i measure a sliding patio door? |
Back to top |
| Please refer to the |
| |
| What is the minimum window sill depth for a reveal (inside) fit? |
Back to top |
| Please refer to each product specification for the depth required |
| |
| My window/door is wider than 2400mm and i want to buy a ready made blind.
what do i do? |
Back to top |
| It is recommended that two blinds be placed in a window/door that is wider than 2400mm. |
| |
| Am i able to use the window measurements from my house plans? |
Back to top |
Window measurements from house plans are not recommended. There are many factors to take into consideration when measuring for blinds e.g. reveal or face fit (refer to the section), depth of window sill, architraves, tiles, door handles etc. You can acquire an estimate price using the measurements from your house plans by selecting from one of our products.
We highly recommend measuring each window individually to ensure accuracy. |
| |
| When will i receive confirmation of my order? |
Back to top |
| You will receive confirmation immediately after your order has been submitted. This will be forwarded to the e-mail address provided by you. |
| |
| Am i able to change or cancel my order? |
Back to top |
| We try to accommodate changes wherever possible. Changes or cancellations can only be made as long as your order has not gone into production. |
| |
| How long will it take to receive my order? |
Back to top |
| Current Delivery Times |
Ready Made Blinds |
Orders with no resizing: 3-5 business days
Orders with resizing: 5-7 business days |
|
Custom Made Blinds |
15-20 business days |
|
Samples Despatched |
Next Business Day (via Australia Post) |
|
|
| |
| Will you let me know when my order has been despatched? |
Back to top |
| On the day that your order is despatched you will receive an e-mail which will include a Consignment Note Number. This will allow you the opportunity of tracking your order. |
| |
| Are all ready made blinds the same? |
Back to top |
| No. All ready made blinds are not the same. The quality and features do vary from each supplier. |
| |
| What is a ready made blind? |
Back to top |
Ready Made Blinds are an excellent and inexpensive alternative to custom made blinds.
Ready Made Blinds are quality controlled imported blinds which comply with Australian Safety Standards. They are pre-made and pre-packaged in standard widths and drops and are able to be cut to size to ensure perfect fit. They are manufactured to suit reveal or face fitting installation.
The Ready Made Blind market is one of the fastest and progressive worldwide and Australia is one of the leaders.
At Blinds-Australia our customers receive a cost effective blind for up to half the price of Custom Made Blinds without compromising quality or style.
Basically, they are a fully assembled DIY Blind easily installed by yourself, a professional installer or handy person. |
| |
| What is resizing? |
Back to top |
Resizing Ready Made Blinds
Cut to Size Service
A ready made blind is an imported pre-made, pre-packaged blind.
Available in many colours and materials.
At Blinds-Australia we stock standard sizes as shown on each ready made product page.
Due to the many window/door sizes in Australian homes and offices a ready made blind will often need to
be trimmed.
To ensure a perfect fit and to add longevity we suggest you have your ready made blinds cut to size by the
professional team at Blinds-Australia.
This feature is a part of ordering your blinds online and is charged at $25.00 per width and $25.00 per drop,
if required.
What happens to my blind when it is resized?
Your blind is taken from our inventory.
It is then carefully taken out of its packaging and trimmed to suit your window measurement; this is
the stage we make the necessary deductions to ensure your blind is custom made to suit your exact
window measurements.
We include the necessary deductions needed for clearance. You do not need to make these deductions
when ordering.
Apart from being professionally trimmed your blind will also be spray sealed at the end of every slat. This
procedure adds a protective coating.
Your blind is then placed back into its original packaging, including all hardware, ready to be
despatched.
|
| What is the cost incurred for resizing? |
Back to top |
Ready Made Blinds only (this charge does not apply to Custom Made Blinds)
 $25.00 per width
 $25.00 per drop |
| |
| Timber blinds overview |
Back to top |
Timber blinds bring a rich, warm look and natural beauty to any room. Like wood shutters, they enhance a room with their fine, furniture-like quality, but they're less expensive than shutters. Timber blinds are versatile, too. They can be painted or stained to complement your décor. They're ideal for family rooms, dens, living rooms, dining rooms and bedrooms.
Besides looking great, timber blinds are an excellent way to manage light. You can angle the slats to direct light straight into a room, bounce light off the ceiling or reflect it back outside. Or you can darken a room by closing timber blinds to block light. Timber blinds also offer a high degree of privacy, and they help insulate your room for greater energy efficiency.
At Blinds-Australia, you'll find a wide selection of painted and stained blinds, including the distinctive look of knotty pine, cherry or other timber species. Our timber blinds come with a 65mm pelmet or valance and your choice of 45mm - 50mm slats to fit any window size or style. Custom widths are also available. |
| |
| Basswood timber and why use basswood for timber blinds? |
Back to top |
Tilia Americana
Other Names: Linden
Manufactured in quality plantation the basswood timber blind is available in 50mm slat with a variety of warm timber stains and painted finishes. The versatility of this blind has great appeal. The timber finish allows you to coordinate it with your existing timber furniture or window frames, while the painted cream and white finishes will suit any contemporary or classic interior.
The ease of the adjustable slats provides instant privacy or the desired amount of light, whichever you choose for your room.
 Strength and Mechanical Properties
The name comes from its inner bark, or bast, used by Native Americans to make rope.
 Where it Grows
Principally the Northern and Lake states. Average tree height is 20 metres.
 Main Uses
Carvings, turnings, furniture, pattern-making, mouldings, millwork and musical
instruments.
 Relative Abundance
Together, aspen, basswood, cottonwood, elm, gum, hackberry, sassafras, sycamore
and willow represent 12.5 percent of commercially available hardwoods.
 Did You Know?
Native Americans also used basswood’s inner bark fibres to make thread and fabric.
 General Description
The sapwood of basswood is usually quite large and creamy white in colour, merging
into the heartwood which is pale to reddish brown, sometimes with darker streaks. The
wood has a fine uniform texture and indistinct grain that is straight.
 Working Properties
Basswood machines well and is easy to work with hand tools making it a premier
carving wood. It nails, screws and glues fairly well and can be sanded and stained to a
good smooth finish. It dries fairly rapidly with little distortion or degrade. It has fairly high
shrinkage but good dimensional stability when dry.
 Physical Properties
The wood is light and soft with generally low strength properties and a poor steam-
bending classification.
 Availability
Reasonable availability. |
| |
| Bamboo and ready made blinds? |
Back to top |
 Bamboo is one of the most useful and versatile plants in the world.
 A member of the grass family, it is best known for its use as a construction material.
 Bamboo forms a very hard wood, especially when seasoned, and is light and
exceptionally tough. |
| |
| Ecowood Venetian Blinds? |
Back to top |
Ready made Ecowood venetian blinds are a fashionable, yet economical alternative to timber. Ecowood brings the look of timber venetians within everyone's reach.
The Ecowood blind is made from a Hi-tech synthetic base material. This venetian blind offers the same versatility as timber blinds, with the added advantage of being ideal for areas of high humidity or moisture, such as saunas, bathrooms and laundry’s. In addition, areas of high salt content are the ideal location for Ecowood blinds.
Ecowood blinds do not fade, split, warp, peel, splinter, expand or contract and are easy to care for only requiring an occasional wipe with a damp cloth. Ecowood blinds retain their colour and texture for as long as you own them. |
| |
| What is western red cedar and why is it used for the manufacturing of blinds? |
Back to top |
Western Red Cedar has excellent dimensional stability making it the ideal timber for blinds.
Western Red Cedar blinds allow for excellent airflow into and throughout your rooms. They are an attractive and practical window treatment that enhance the look and feel of your home or building. Blinds that are made from Western Red Cedar are durable, long-lasting and resistant to weather and warping. Due to its superior performance characteristics, Cedar blinds can be produced thinner than other timber blinds, offering greater visibility and a neater appearance when retracted.
 Natural Beauty
The colour variation of the grain is one of Western Red Cedar’s most distinguishing features and makes it highly sought after as a material for products such as blinds. The fusion of honey-beige to deep browns and reds within a single piece of Cedar, is what makes this wood dramatic and unique. Cedar’s warm colouring is complimented by a uniform, fine-grained texture with a satin lustre and knot-free appearance.
 Dimensional Stability
Western Red Cedar has excellent dimensional stability making it the ideal timber for blinds. It has low wood density and the lowest shrinkage factor of all major softwoods. A major contributor to this stability is the fact that its moisture content at the fibre saturation point is 18 to 23%, compared to 25 to 30% in most softwoods. As a result, Western Red Cedar shrinks and swells minimally, displaying only small movements with changes in humidity.
 Resistance to Decay
Western Red Cedar heartwood is renowned for its high decay-resistance. This natural durability is attributed to the presence of extractives, mainly the thujaplicins, and to a lesser extent, the water-soluble phenolics which are toxic to a number of wood rotting fungi. Western Red Cedar has the highest durability class rating of all softwoods.
 Finishing
The lack of pitch or resinous extractives that are soluble in paint vehicles contributes to Western Red Cedar’s good finishing properties. The wood takes a variety of finishes such as lacquer, varnish and paint exceptionally well. Even when choosing a solid colour finish, Western Red Cedar is still the timber of choice for blinds because of its unsurpassed performance characteristics.
 Workability and Performance
Western Red Cedar is among the easiest timber to work with because of its straight grain and uniform texture. Its low density makes it lightweight and ideally suited for applications such as blinds. Cedar also glues well with a wide range of adhesives and gluing conditions. Western Red Cedar blinds create a warm and welcoming atmosphere in any home, office or commercial building. They help maintain a comfortable environment by allowing you to control the light and ventilation as well as privacy. With Cedar’s own individual pattern, grain and natural colour variation, each blade has a unique beauty and character. |
| |
| Lacquer? |
Back to top |
In a general sense, lacquer is a clear or coloured coating, that dries by solvent evaporation only and that produces a hard, durable finish that can be polished to a very high gloss, and gives the illusion of depth. In a narrower sense, lacquer consists of a resin dissolved in a fast-drying solvent which is a mixture of naphtha, xylene, toluene and ketones, including acetone.
The word "lacquer" comes from the lac insect (Laccifer lacca, formerly Coccus lacca), whose secretions have been historically used to make lacquer and shellac. It is used to coat automobiles, furniture, textiles, paper and metalware. The lacquer formula may be varied to impart durability, hardness, gloss or imperviousness to water.
Lacquer work was one of the earliest industrial arts of Asia. It was highly developed in India; the Chinese inlaid lacquer work with ivory, jade, coral or abalone and were unrivaled in making articles carved from it. The art spread to Korea then to Japan, where it took new forms, notably gold lacquer work. |
| |
| Polyester? |
Back to top |
Polyester is a category of polymers or, more specifically condensation polymers, which contain the ester functional group in their main chain. polyester generally refers to the large family of synthetic polyesters (plastics) which includes polycarbonate and above all polyethylene terephthalate (PET). PET is one of the most important thermoplastic polyesters.
Polyester has excellent duability, abrasion resistance, tenacity and high elongation. The fibre also has high appearance retention, dimensional stability, elastic recovery and excellent resiliency. It remains very strong when it is wet.
Polyester Fibre Characteristics:
 Strong
 Easily washed
 Mildew resistant
 Wrinkle resistant
 Abrasion resistant
 Resistant to most chemicals
 Crisp and resilient when wet or dry
 Resistant to stretching and shrinking |
| |
| Teflon? |
Back to top |
| Teflon has been a familiar name for decades. Invented at Dupont's Jackson Laboratory in 1938, Teflon is actually a substance called polytetrafluoroethylene (PTFE), which is considered to be the most slippery substance that exists. Teflon is a stain resistant, water repellent finish applied to textiles. This treatment gives the fabric a protective coating (without affecting any of the fabric's inherent properties). |
| |
| Y |
Back to top |
|
inHOUSE business solutions